Last updated: 2 July 2025
1. Who we are & how to contact us
Shit Indie Disco (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.
For any privacy-related questions or requests, please contact us at: shitindiedisco@gmail.com
2. What personal data we collect
- Directly from you: name, email address, phone number, and any other information you provide via forms, ticket purchases, or communications.
- Automatically: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
3. How we use your data
- To operate and manage our events and website.
- To process enquiries, bookings, and ticket purchases.
- To communicate with you and provide customer support.
- To improve the functionality and performance of our website.
- To send event updates and marketing emails if you have opted in.
- To prevent fraud and ensure platform security.
4. Sharing your data with third parties
We may share your data with trusted third parties such as payment processors, ticketing platforms, email service providers, and web hosting partners to operate our services effectively. We never sell your data and only share what is necessary. We may also disclose information when legally required.
5. Cookies and tracking
We use cookies to monitor website traffic, enhance functionality, and deliver relevant content. You may accept or decline non-essential cookies on your first visit. You can also control cookies through your browser settings at any time.
6. Data storage & transfers
Your personal data is stored securely in the UK or EEA. If data is transferred outside these regions, we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.
7. Data retention period
We retain your personal data only as long as necessary. For example, enquiry records and transaction information may be kept for up to 3 years. Analytics and cookie-related data is typically stored for 12 months.
8. Your rights under GDPR/UK-DPA
You have the right to:
- Request access to the personal data we hold about you
- Have inaccurate or incomplete data corrected
- Request deletion of your data
- Restrict or object to processing of your data
- Request data portability to another provider
- Withdraw your consent at any time
To exercise any of these rights, please contact shitindiedisco@gmail.com.
9. Children
Our events and services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a child has submitted personal information, please contact us immediately.
10. Updates to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.
11. Complaints
If you have concerns about how we handle your data, you may contact us directly or file a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.